So sorry, this position is no longer available.
Please go ahead and submit your application. We may have other positions that would be the perfect fit for you.
Alternatively, you may want to apply to one of the following related jobs:
System Support Technician
Job Description
Lacey Train Staffing is hiring a System Support Technicians in Lacey, WA!
Reports To: Systems Support Supervisor
FLSA Status: Non-Exempt
Pay Rate: $20.13 per hour
Benefits: Medical, Dental, and AD&D Insurance
Position Summary
The Systems Support Technician provides technical support within a 24/7/365 warehouse and distribution environment. This role ensures continuous operation by troubleshooting and resolving IT-related issues across multi-temperature facilities (ranging from -20 F to ambient conditions), including areas with equipment elevated over 30 feet. The primary mission is to maintain system
functionality and minimize downtime to support warehouse operations at all times.
Essential Duties and Responsibilities
- Monitor, respond to, and resolve IT support emails and service requests
- Provide phone-based technical support and troubleshooting
- Set up, maintain, and troubleshoot company-issued mobile phones
- Support desktop and laptop computers, including:
- Operating system and application installation
- Routine maintenance and updates
- Data recovery
- Hardware and software troubleshooting
- Anti-virus implementation and malware/spyware removal
- Configure, maintain, and troubleshoot printers (laser, thermal, and impact)
- Resolve Microsoft embedded operating system configuration issues
- Support mobile and wireless devices
- Set up, configure, and troubleshoot network devices and infrastructure
- Process approved IT request forms, including:
- Creating warehouse software user accounts
- Creating and managing domain/Active Directory accounts
- Creating and linking shared folders
- Relocating users and hardware within the facility
- Modifying user access within warehouse systems
- Maintain accurate IT asset inventory and equipment tracking
- Maintain a clean, organized, and safe work area
- Perform additional duties as assigned
Minimum Qualifications
- High school diploma or equivalent;relevant IT certifications preferred
- Prior professional IT experience required
- Strong knowledge of Microsoft applications and operating systems
- Experience supporting network infrastructure preferred
- Knowledge of warehouse or distribution operations is a plus
- Strong analytical and technical troubleshooting skills
- Excellent written and verbal communication skills
- Ability to work independently and in a team environment
- Ability to work a flexible schedule, including nights, weekends, and early mornings
Work Environment & Physical Requirements
- 24/7 warehouse/distribution center environment
- Exposure to varying temperatures, including freezer conditions (-20 F)
- Ability to work around heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a fast-paced setting
- Work may involve elevated areas (equipment over 30 feet high)
- Ability to lift up to 50 lbs
- Ability to stand, walk, bend, and reach for extended periods
#IND-L
Share This Job:
Related Jobs:
About Olympia, WA
Ready to embark on your next career adventure in Olympia, Washington? Dive into our job listings and explore the opportunities waiting for you in this vibrant capital city. Nestled in the heart of the Pacific Northwest, Olympia offers a perfect blend of lush greenery, vibrant arts scene, and a thriving job market. With the stunning backdrop of the Capitol Lake and iconic landmarks like the Washington State Capitol building, Olympia boasts a unique charm that's hard to resist. Explore the local galleries, catch a show at the Washington Center for the Performing Arts, or enjoy the delectable seafood cuisine that the region is known for. Join us in Olympia and unlock the doors to a world of career growth and endless possibilities.